How Eazybook collects, uses and protects your personal information.
Last updated: 16 Sep 2026
At Eazybook.co.in ("Eazybook", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide while using our website, mobile services, booking platform, and related travel services. This Privacy Policy explains how we collect, use, process, store, and share information when you visit or use Eazybook.co.in to search for, compare, book, or manage hotels, third-party hotel properties, flights, cabs, taxi services, and other travel-related services.
Eazybook operates as a travel booking platform that may connect customers with hotels, accommodation providers, airlines, cab operators, fleet partners, payment service providers, and other third-party travel service providers. Because your booking may involve one or more of these partners, certain information is required to complete and manage your reservation.
By accessing or using Eazybook.co.in, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or booking services.
We collect information that is necessary to provide our travel booking services and improve your experience on Eazybook. The type of information collected depends on how you interact with our platform and the services you choose to book.
When you create an account, search for travel services, contact us, or make a booking, we may collect information such as:
Certain travel providers may require additional information to fulfil a particular reservation. For example, an airline or hotel may require passenger or guest information to confirm and service a booking.
When you make a payment through Eazybook, your payment may be processed by an independent payment gateway or financial service provider. Depending on the payment method, the payment provider may collect information such as card, banking, UPI, wallet, or other payment-related details.
Eazybook does not intend to store complete debit card or credit card numbers or security codes on its own systems. Payment information may be handled directly by the relevant payment service provider in accordance with its own privacy policy and security practices. We may receive transaction-related information such as payment status, transaction ID, payment confirmation, or limited payment details necessary to identify and reconcile a transaction.
When you visit Eazybook.co.in, certain technical information may be collected automatically. This information helps us operate, maintain, secure, and improve the website.
This may include:
We use this information primarily for website functionality, analytics, troubleshooting, security monitoring, fraud prevention, and improving the performance of Eazybook.
When you book a hotel through Eazybook, we may collect and share information necessary to confirm and manage your accommodation reservation. This can include the guest's name, contact information, check-in and check-out dates, number of guests, booking reference, special requests, and other information required by the accommodation provider.
Eazybook may display or facilitate bookings for third-party hotels and accommodation providers. These properties may independently process personal information in accordance with their own privacy policies and applicable laws. We recommend reviewing the privacy practices of the relevant hotel or accommodation provider where appropriate.
Flight reservations may require passenger information necessary for ticket issuance, reservation management, check-in, travel communication, and compliance with applicable airline or government requirements.
Depending on the airline, route, booking type, or applicable requirements, information may include passenger names, contact information, date of birth, identification or travel-document information, and other details required to complete the booking. Such information is shared only with the relevant service providers or authorities where necessary to provide the requested travel service or comply with applicable requirements.
When you book a cab or taxi through Eazybook, we may collect information such as your name, mobile number, pickup location, drop-off location, travel date and time, booking reference, and other information required to arrange the requested transportation service.
The relevant cab operator, fleet partner, or driver may receive the information necessary to complete the trip, contact you regarding the booking, and provide customer support. Location information may also be processed where necessary to facilitate pickup, navigation, trip management, safety, or service support.
We may use the information we collect for the following purposes:
When you make a booking, we may contact you through email, SMS, telephone, WhatsApp, app notifications, or other communication channels using the contact information provided by you.
Certain service-related communications are necessary to complete your booking and therefore may be sent even if you have not subscribed to promotional communications. These communications may include booking confirmations, payment confirmations, cancellation information, schedule changes, hotel instructions, cab details, refund updates, and important service notifications.
Where permitted by applicable law, Eazybook may send promotional communications about hotel offers, flight deals, cab services, discounts, seasonal travel offers, and other products or services. We will provide appropriate choices where consent is required.
You may opt out of promotional emails or similar marketing communications by following the unsubscribe instructions included in the communication or by contacting us. Opting out of marketing messages will not prevent us from sending important service-related communications concerning bookings or transactions.
Eazybook may share relevant personal information with the hotel, airline, cab operator, fleet partner, or other travel provider responsible for fulfilling your booking. We aim to provide only the information reasonably necessary to deliver the requested service.
For example, a hotel may need your guest details to confirm a room reservation, an airline may need passenger information to issue a ticket, and a cab operator may need your contact and pickup information to complete a ride.
Because these service providers operate independently, their processing of your information may be subject to their own privacy policies and terms. We encourage customers to review the applicable policies of third-party providers when appropriate.
We may use trusted third-party service providers to support our business operations. These providers may assist with payment processing, website hosting, cloud services, analytics, customer support, communication, fraud prevention, security, email delivery, SMS delivery, booking technology, and other technical or operational functions.
Such providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law. We expect service providers handling personal information to maintain appropriate safeguards.
Payments made through Eazybook may be processed by third-party payment gateways, banks, card networks, UPI providers, or other authorized payment service providers. These organizations may process your payment information according to their own terms and privacy policies.
Eazybook may retain transaction records such as payment status, amount, currency, transaction reference number, and payment date for accounting, customer service, fraud prevention, reconciliation, and legal or regulatory purposes.
Eazybook may use cookies, local storage, pixels, tags, and similar technologies to operate the website and understand how visitors use our services.
Cookies may be used for purposes such as:
Most browsers allow you to control or delete cookies through browser settings. Disabling certain cookies may affect some features of the website, including account or booking functionality.
We may use analytics and performance technologies to understand how visitors interact with Eazybook. This information may help us identify frequently used pages, technical problems, booking-flow issues, and opportunities to improve the website.
Analytics information is generally used in aggregated or pseudonymized form where appropriate. Third-party analytics providers may process information according to their respective privacy policies.
Eazybook may contain links to third-party websites, including hotels, airlines, payment providers, travel partners, maps, social media platforms, or other services. These websites are not controlled by Eazybook.
When you visit an external website, that website may collect information according to its own privacy policy. Eazybook is not responsible for the privacy practices, security, content, or data-processing activities of third-party websites.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. These measures may include encryption in transit, access controls, authentication mechanisms, security monitoring, logging, and restricted access to booking information.
Access to customer and booking information is limited to personnel, contractors, and service providers who have a legitimate business need to access such information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud, complying with legal and regulatory obligations, and enforcing our agreements.
The retention period may vary depending on the type of information, nature of the booking, applicable legal requirements, and legitimate business needs.
Subject to applicable law and reasonable verification requirements, you may have rights regarding the personal information we hold about you. Depending on the applicable legal framework, these may include the right to:
To protect customer information, we may require reasonable verification before processing certain privacy requests. Some information may need to be retained where required by law or where there is a legitimate reason to retain it.
If you have an Eazybook account, you may request account deletion by contacting us. Before deleting an account, we may need to verify your identity and may retain certain information where required for legal, accounting, fraud-prevention, dispute-resolution, or transaction-record purposes.
Deleting an account may not automatically cancel an existing hotel, flight, or cab reservation. Existing bookings should be cancelled separately according to the applicable booking terms.
Eazybook's services are intended for users who can legally enter into travel bookings and transactions. We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.
Depending on the travel service booked and the technology or service providers used by Eazybook, your information may be processed or accessed in locations outside your state or country. For example, international hotel or flight bookings may require information to be shared with service providers located in another country.
Where required by applicable law, we will take appropriate measures for permitted transfers and processing of personal information.
Eazybook may process certain information to identify and prevent fraudulent bookings, payment abuse, unauthorized account access, suspicious transactions, misuse of promotional offers, and other security threats.
We may work with payment providers, travel partners, technology providers, and relevant authorities when necessary to investigate or prevent suspected fraud, unauthorized activity, or security incidents.
We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, court orders, government requests, legal processes, or other lawful requirements.
Information may also be disclosed where necessary to protect the rights, property, safety, or security of Eazybook, our customers, travel partners, employees, or other individuals, or to investigate suspected unlawful activity.
If Eazybook is involved in a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, customer information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or privacy practices. When we make changes, we will update the "Last updated" date displayed at the beginning of this policy.
We encourage you to review this Privacy Policy periodically so that you remain informed about how Eazybook handles personal information. Your continued use of Eazybook after an updated Privacy Policy is posted may constitute acceptance of the updated policy to the extent permitted by applicable law.
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, please contact Eazybook using the details below.
Eazybook
Website: Eazybook.co.in
Email: info@eazybook.in
We will review privacy-related requests and respond within a reasonable period, subject to applicable law, identity verification, the nature of the request, and any legal or regulatory obligations that may require us to retain certain information.
Eazybook may facilitate reservations for accommodation, flights, cabs, and other travel services supplied by independent third parties. A booking made through Eazybook may therefore involve multiple parties, each with its own responsibilities and privacy practices.
When you provide information for a booking, you authorize Eazybook to process and share the information reasonably required to arrange and manage the requested service. The relevant hotel, airline, cab operator, payment provider, or other service partner may independently process information necessary to fulfil the booking.
For this reason, customers should carefully review the applicable booking terms, cancellation conditions, and privacy policies of the relevant third-party service provider where available. Eazybook's role and responsibility may differ depending on whether we are providing the booking technology, acting as an intermediary, or facilitating a service supplied by an independent travel partner.
You are responsible for ensuring that the personal and travel information submitted during a booking is accurate, complete, and up to date. Incorrect passenger names, contact details, travel dates, identification information, or other booking information may affect your ability to use a travel service.
If you discover an error in information submitted through Eazybook, please contact our support team as soon as possible. Any correction may be subject to the rules, fees, and restrictions of the relevant hotel, airline, cab operator, or other service provider.
By using Eazybook.co.in and providing personal information for a booking or other service, you acknowledge that your information may be processed for the purposes described in this Privacy Policy. Where applicable law requires specific consent for a particular processing activity, Eazybook will seek that consent through an appropriate method.
This Privacy Policy should be read together with Eazybook's applicable Terms and Conditions, booking conditions, cancellation policies, and other notices displayed during the booking process.